SoftClouds is an IT, CRM & CX solutions provider based in San Diego, CA. As an Oracle Platinum Partner, we deliver cloud, mobile and digital solutions that improve corporate profitability and provide in-depth business performance analysis easily and efficiently. Our mission is to guide our customers through their journey by delivering innovative, creative, and consultative solutions. We enable them to be successful by embracing their vision.
We understand that customer experience isn’t a specific software application; rather, a strategy for doing business. Our methodology is responsive to business expectations, whether it’s department-driven or a comprehensive strategy - well take your CX to the next level!
Solutions Offered:
1. CX - Build Customer Experiences
2. ERP - Automate Business Operations
3. Industry - Support Customer Solutions
4. Cloud - Manage Cloud Migration
5. Mobile - Develop Custom Apps
6. SaaS - Custom Software Design
Our Oracle CX Expertise:
Sales: Transform your Sales and Make the Right Decisions.
• Oracle Sales & Service Cloud - Actionable Intelligence
• Siebel Sales - Transform Your Sales
• Oracle CPQ Cloud - Intelligent Configuration, Pricing and Quoting
• Oracle CRM on Demand - Make the Right Decisions
• Oracle Subscription Management Cloud - Handle your customer subscription billing life cycle from end to end
Service: Connect with Customers and Engage Fully
• Oracle Sales & Service Cloud - Actionable Intelligence
• Oracle Service Cloud - Power Up CX
• Siebel Service - Connect | Engage | Empower
• Oracle CRM on Demand - Co-Create & Co-Innovate
• Oracle Field Service Cloud - Deliver Better Service Experiences
Knowledge:
• Oracle Knowledge Management (OKM) - Leverage your Intellectual and Business Assets
• Oracle Knowledge Advanced (KA) - Improve enterprise knowledge management with AI and cognitive search
Marketing: Empower Business and Create Opportunities
• Siebel Marketing - Empower Business
• Oracle Marketing Cloud - Orchestrate Real CX
Empowers B2B & B2C Businesses
• Make consistent, accurate data your differentiator.
• Build buyer-specific experiences.
• Innovate and evolve your ecommerce platform—quickly and easily.
• Integrate seamlessly with CPQ and CRM systems.
Our Industry Expertise:
• Airline - Optimize the Highflyers and Build Precise Defined Channels
• Hi-Tech - Drive Your Design, Supply Chain, & Channel Operations
• Automotive - Change your Vehicle’s DNA by Providing Modern Day Customer Experiences
• Engineering & Construction - Strategic Execution, Operational Excellence, Financial Efficiency
• Consumer Goods - Enable the Best Shopping Experience
• Financial Services - Highly Differentiated End-to-End Financial Services
• Travel & Hospitality - Drive Consumer Choices with Omni Channel Solutions at Every Touchpoint
Our Cloud Expertise:
• Cloud Migration - Best Migration Approach for your Enterprise, from any Environment
• DevOps - Shorten Releases, Increase Efficiency & Stay ahead of the Competition
• Architecture - Rethink the Technology Architecture Required for Next-Generation Workloads
• Customer Software Development - Power your Software to be Highly Functional & Futuristic with Unmatched Experience
• Cloud Infrastructure - Unlock New Revenue Opportunities & See Business Results Faster. Expertise includes Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), Oracle Cloud Infrastructure (OCI).
Wanna know more about our services? Please write to [email protected] and get an immediate reply from our experts. For more information, visit www.softclouds.com.